Shipping and Returns
Shipping and returns
Etsy API credentials are not configured here, so this page uses the public shop policies tab and the listing shipping panel. Checkout still happens on Etsy, where the latest terms are confirmed.
- Shop policies tab
- Returns and exchanges: see item details for return and exchange eligibility.
- Payments
- Accepts Etsy Gift Cards and Etsy Credits.
- Shop location
- Chattanooga, Tennessee.
- Listing shipping panel
- On The Vivienne and The Palm Beach, Etsy shows returns and exchanges accepted within 30 days, free shipping, and ships from Chattanooga, TN. A delivery date on that panel changes from day to day and is not repeated here.
Not stated yet
- Processing time. [ADAM: the handling time you want stated, if it should differ from the live Etsy estimate]
- Return postage. [ADAM: who pays to ship a return]
- Refund method. [ADAM: refund, exchange, or store credit — only what you actually offer]
- International shipping. [ADAM: whether you ship outside the United States, and the cost if you do]
- Same terms on every listing. [ADAM: confirm the 30-day window, free shipping, and Chattanooga origin apply to every current piece]